{"id":1769133,"date":"2022-12-09T04:06:10","date_gmt":"2022-12-09T09:06:10","guid":{"rendered":"https:\/\/wordpress-1016567-4521551.cloudwaysapps.com\/?post_type=station&p=1769133"},"modified":"2022-12-09T05:34:59","modified_gmt":"2022-12-09T10:34:59","slug":"medibank-goes-offline-to-recover-from-october-breach","status":"publish","type":"station","link":"https:\/\/platodata.io\/plato-data\/medibank-goes-offline-to-recover-from-october-breach\/","title":{"rendered":"Medibank Goes Offline to Recover from October Breach"},"content":{"rendered":"

<\/p>\n

\"Colin<\/p>\n


\n Colin Thierry<\/p>\n

Published on:<\/strong> December 9, 2022<\/span><\/span>
\n <\/span>
\n <\/a><\/p>\n

Australia\u2019s largest health insurer, Medibank, announced<\/a>\u00a0that it\u2019s going offline temporarily to recover from an October data breach<\/a>\u00a0that stole the personal data of around 10 million people.<\/strong><\/p>\n

Currently, the company\u2019s homepage<\/a>\u00a0still references the attack with a red banner linking to news of its response and a note vowing to strengthen its cybersecurity.<\/p>\n

\u201cPlanned outage this weekend \u2013 member services will be offline, and our contact centers and stores will be closed this weekend while we enhance the security of our systems,\u201d said Medibank.<\/p>\n

The insurer then followed up on a separate page with details covering the aftermath of the massive breach, where hackers extracted the names, dates of birth, addresses, phone numbers, and email addresses of around 9.7 million current and former customers, along with some of their authorized representatives.<\/p>\n

\u201cThis figure represents around 5.1 million Medibank customers, around 2.8 million ahm customers and around 1.8 million international customers,\u201d the company noted.<\/p>\n

Medibank\u2019s website and system will be temporarily offline starting at 8.30 pm (AEDT) on Friday, Dec. 9, as the insurer begins, according to its latest update, \u201cmaintenance to further strengthen our systems and enhance security protections.\u201d<\/strong><\/p>\n

This planned outage is described as \u201cthe next necessary phase\u201d in Medibank\u2019s work to strengthen its cybersecurity. According to the insurer, online services will be back online Sunday, Dec. 11 at the latest, while contact centers and retail stores will reopen on Monday, Dec. 12.<\/p>\n

\u201cWhile there has been no further suspicious activity detected inside our systems since 12 October 2022, as part of the next stage of our work we are undertaking maintenance across some of our systems to further strengthen security,\u201d a Medibank spokesperson told reporters<\/a>.<\/p>\n

\u201cThis follows the recent addition of two-factor authentication in our contact centers to increase the level of security for our customers when they call for support,\u201d the spokesperson added. \u201cWe are also continuing to analyze the information released by the criminal on the dark web.\u201d<\/p>\n

In November, Medibank warned<\/a>\u00a0customers that the ransomware<\/a>\u00a0group responsible for October\u2019s breach had leaked the personal data stolen from its systems.\u00a0<\/strong><\/p>\n","protected":false},"author":1,"featured_media":1769134,"template":"","meta":{"_eb_attr":"","type":"","auto_type":false,"post":"","stream":"","stream_url":"","waveform_data":[],"duration":0,"start":0,"end":0,"bpm":0,"downloadable":false,"download_url":"","purchase_title":"","purchase_url":"","post-count-all":0,"like_count":0,"download_count":0,"editor_note":"","copyright":"","captions":[],"sources":[]},"genre":[10650],"station_tag":[3884,14557,15679,15663,7027,6174,4897,15662,5133,15665,6535,5026,6464,9242,7457,14558,8453,15312,9642,14556,15658,5367,15675,14555],"artist":[10652],"mood":[],"activity":[],"_links":{"self":[{"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/station\/1769133"}],"collection":[{"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/station"}],"about":[{"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/types\/station"}],"author":[{"embeddable":true,"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/media\/1769134"}],"wp:attachment":[{"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/media?parent=1769133"}],"wp:term":[{"taxonomy":"genre","embeddable":true,"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/genre?post=1769133"},{"taxonomy":"station_tag","embeddable":true,"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/station_tag?post=1769133"},{"taxonomy":"artist","embeddable":true,"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/artist?post=1769133"},{"taxonomy":"mood","embeddable":true,"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/mood?post=1769133"},{"taxonomy":"activity","embeddable":true,"href":"https:\/\/platodata.io\/wp-json\/wp\/v2\/activity?post=1769133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}